Stripe’s Processing Fee Refund: What You Need to Know

Refunds are getting costlier for merchants. Stripe is the latest payment processing platform to announce that it will no longer return fees from the original transaction when a ...
Read More

Retention vs. Acquisition: The Importance of Customer Loyalty

Repeat customers are a business’s best friend—and for a few reasons. Among other things, they spend more money, they are easier to sell to and they promote your business.
Read More

How to Bring Customers Back During COVID-19

Now that shelter-in-place orders have been lifted in most areas and various reopening phases are being implemented, you’ve finally reopened your doors. That’s great news. But ...
Read More

Finding the Right Balance for In-Store and Online Sales

Catering to in-store and online customers can be a challenging juggling act. In an era where online order options exist for most things and a variety of services sell products ...
Read More

Hassle-Free Return Policies: What You Need to Know

A hassle-free return policy can make or break a sale. According to UPS, 68% of shoppers check a website’s return and exchange policy before making a purchase.
Read More

Should You Implement a COVID-19 Surcharge?

As businesses across the country are reopening amid the COVID-19 pandemic, most are taking measures to sanitize and implement protocols to slow the spread of the novel ...
Read More