By Erica Houskeeper on March 25, 2019
Choosing the right point-of-sale (POS) system for your business is a big decision. After all, a POS system is the hub of your business—and finding one that aligns best with your company is key.
In addition to checking out customers and recording sales data, a POS system brings together information about inventory, customers, and employees that will ultimately help you manage your business more efficiently.
With hundreds of systems on the market, it can be challenging to know which one is right for you. Here are five point-of-sale (POS) reviews of some commonly used products on the market.
The Oracle Micros Workstation 6 Family for hospitality and retail businesses features a modern appearance and slim footprint. The company’s customer service reviews don’t get high marks, and the start-up and upgrade fees—all quote based—can be cost prohibitive for small businesses. It’s worth noting that Micro’s client roster includes major food and hospitality brands, such as Ben & Jerry’s, Sonic, Hardrock Café, and The Waldorf-Astoria hotel.
Key features of the Micros include a 15.6-inch wide screen FHD display, Microsoft Windows operating system, integrated magnetic card reader, and an adjustable stand to accommodate power supplies and peripherals. The POS offers a choice of three terminals offering flexible options, and its integrated design provides consistent delivery across multiple devices, from tablets to workstations.
- Functionality, maintenance, ease of training and use
- Customization features
- Durable and sleek
- Lack of customer support
- High price point for small businesses
ShopKeep is an iPad-based POS that performs quickly and responsively. The system offers tools to manage registrations, booking, marketing, inventory, staff, and payments. ShopKeep includes a built-in register to keep track of checks and payments, as well as tools to track staff hours and calculate weekly and monthly payroll.
ShopKeep is a no-contract, pay-as-you-go, monthly subscription service. Pricing has been listed at $69 per month on review sites, but ShopKeep asks that you contact them for a quote. Glitches and bugs in the system have been reported, but ShopKeep’s award-winning support does a good job at taking care of customers.
- Reasonable pricing
- Intuitive design
- Robust back-office features
- Excellent customer service
- Some limits within the inventory
- Bugs in system
- Cost of add-ons
Lightspeed Restaurant is a cloud-based iPad POS system for restaurants, cafes, bars, and night clubs. Key features include floor management, customer tracking, inventory tracking, gift card support, offline mode, and an iOS mobile app.
The system links communication between the kitchen, wait, and host staff in real time, and management can track stock levels, track labor, and monitor sales reports. Lightspeed users can generate detailed sales and performance reports to track employee productivity and keep track of best-selling items, trends, and customer habits. Keep in mind that the system’s offline mode can’t process payments.
- Sleek user interface
- Intricate employee management
- Real time feature
- Depth of reporting
- Offline mode can’t process payments
Cost: $69 per month
Mindbody is business management software specifically designed for health and wellness companies. It helps automate payment collection, confirmations, rescheduling, and payroll processing. Clients can conveniently book their next appointment through the website or the Android and iOS app.
Comprehensive reporting tools allow tracking various trends, including monthly revenues, sales, attendance, retention levels. It also tracks inventory, which provides management with the data required for better planning. Mindbody comes at a higher price point than most other POS systems. The system is complex, highly specialized, and reviews have noted the system can be buggy.
- Robust feature Set
- Varied support materials
- Steep learning curve
- Bugs in system
- Expensive monthly cost
Cost: Starts at $125 per month
Vend is a cloud-based point of sale system for retailers of all types and sizes. One of the most user-friendly POS systems on the market, Vend undergoes regular updates and experiences very few problems for users.
Vend is designed to work on various devices including Macs, PCs and iPads, and a dedicated iPad app is available. It can also operate with a range of in-store hardware, including receipt printers, barcode scanners, and cash drawers. An offline mode allows users to continue selling even if the internet goes down, and it automatically resyncs once the system is back online.
- Cost efficient
- Many integrations
- No annual contract
- 14 day free trial
- Additional cost for priority support
- Less robust than some systems
Cost: Starts at $99 per month for small retailers and $129 per month for established or multi-store retailers.